I am just writing to tell you all how pleased I am with the customer service (and furniture) from Carrolls. I recently ordered a desk and it was delivered very quickly. Unfortunately, the top of the desk was marred. I called Tracy Bush about the situation and he went to work immediately. I sent him pictures and he kept on top of solving the problem and kept me informed of the progress. The replacement top arrived and was installed in record time! Thanks again to Tracy and Carrolls.